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All products purchased on Glamhairshop.com will be delivered throughout Italy within 24/48 working hours (Sicily, Sardinia, Puglia and Calabria and some locations are served within 48/72 working hours) from receipt and payment of the order.
Glamhairshop has chosen for you the best Italian logistics partner, GLS. Our shipping service allows you to monitor your order from departure from our warehouse until arrival at your home or office.
To receive the products quickly and comfortably and to prevent your shipment from going into storage, we recommend indicating the address where you spend most of the day (e.g. work address) or where there is a trusted person who can collect your package.
Furthermore, for a precise and punctual delivery, we recommend indicating your mobile number.
Despite these indications, if your shipment will go into storage for any reason, the Glamhairshop staff will contact you in order to give new delivery instructions to the courier.
We inform our customers that orders received and paid by 7:00 am will be strictly processed and shipped the same day (excluding Saturdays, Sundays and holidays) for orders received and paid after 7:00 am, fulfillment and the shipping within the next business day.
It is not possible to guarantee delivery times as there are many variables that affect these times, many of which are not attributable to Glamhairshop (eg strikes, atmospheric events, special holidays, etc.). Therefore the customer will not be able to claim compensation.
Shipping costs in Italy
Shipping costs in Italy are free on all products, with a minimum purchase of 25 €.
For deliveries outside the national territory the cost will depend on the destination of the goods. For each case, the cost of shipping will be displayed automatically before the order confirmation.
The satisfaction of customers who purchase products on Glamhairshop.com is absolutely priority.
Making use of the right of withdrawal on Glamhairshop.com is quick and easy.
Pursuant to art. 52 of Legislative Decree 206/2005 (Consumer Code) the Consumer has the right to withdraw from the contract without specifying the reason, within 14 working days of receipt of the goods.
Always pursuant to art. 54 of Legislative Decree 206/2005 (Consumer Code), the right of withdrawal is exercised by sending a written communication to the company address by e-mail to (email@example.com within the prescribed period). ).
Instructions for the right of withdrawal
To exercise the right of withdrawal, the Consumer must send an email to firstname.lastname@example.org within 14 days from the date of receipt of the products with a communication containing:
the intention to make use of the right of withdrawal pursuant to art. 52 of the Consumer Code;
the list of products for which the customer wishes to exercise the right of withdrawal;
the number of the order being refunded;
the methods of payment for the order and in case of payment by bank transfer, the number of the consumer's bank account.
As soon as the positive response from Temperino has been received, the Customer can send the goods at his own expense to:
Patrizia Red Guanciarossa penknife Via Mameli 48 - 61043 Cagli (PU) Tel. 3203945918
The returned products must be:
properly packaged in their original packaging, in perfect condition for resale (not damaged, damaged or soiled) and equipped with any accessories, instructions for use and documentation;
the products must not be opened or used;
Once we receive the goods, a representative will check the perfect integrity of the same and then a refund will be made within and no later than 14 days, with the same type of payment used by the customer.